Returns & Refunds

Customer satisfaction is important to TIÔRE. If you are not completely satisfied with your purchase, you may request a return within the eligible return period, subject to the conditions mentioned below.

Returns can be requested within 7 days from the date of product delivery.

Return Conditions

• Product should remain unused and sealed
• Original product packaging must remain intact
• Product should not be damaged due to customer handling
• Damaged or incorrect product claims should be raised within 48 hours of delivery
• Proof of damage may be requested for verification purposes

Non-Returnable Items

• Used or opened products
• Products with damaged packaging caused after delivery
• Items purchased under special promotional offers where applicable

Refund Timeline

Approved refunds are generally processed within 5–7 business days after the return request is verified and approved.

Refund Information

• Refunds are processed through the original payment method where applicable
• Bank processing timelines may vary
• Customers will receive refund status updates through email or SMS

TIÔRE reserves the right to review return requests and determine eligibility according to company policies